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Terms and Conditions

A.  For Online Orders:

  • Last Online Order: 16 Sep (before 5pm)
  • Orders received after 5pm will be treated as the next working day's order.
  • A minimum of 3 boxes of 4pcs and/or 8pcs are required.
  • Offer is valid while stocks last.
  • Please allow 3 working days from the order date for collections/deliveries.
  • All offers are not valid with other discounts.
  • Terms & Conditions and discounts for online orders may differ.
  • Collection of online orders (daily: 12pm to 7pm):

- VivoCity Central Court A/B from 1 to 19 Sep

- Suntec City (East Atrium) from  1 to 19 Sep

B.  For Bulk Orders:

1.  Email, Call or Send the Order Form

      For enquiries and pre-orders, please contact us via:

  • - Email: festive@peonyjade.com
  • - Call our Mooncake Call Centre:  6659 4159 OR 6276 8327  ||   9am-7pm (Mon-Fri), 9am-1pm (Sat),  closed (Sun & PH)
  • - Print & send the order form to festive@peonyjade.com

2. Collections/Deliveries.  While Stocks Last

  • Please allow 7 working days from the order date for collections/deliveries.
  • Please allow 14 working days from the order date for collections/deliveries of  personalised boxes with company logo tags.
  • Free delivery to 1 location within Singapore (excludes Sentosa Island)  for orders of 50 boxes of 4 pcs and above.
  • Deliveries can also be arranged at $60 nett per location (a S$10 surcharge is applicable to any location on Sentosa Island).
  • Last date of delivery is 18 September.

3.  Bulk Purchase Discount (for boxes of 4pcs only)

  • 30  to 99 boxes: 20% off+ 
  • 100  to 400 boxes :  25% off+
  • Discounts are invalid for all Peony Jade's except Ex-Crown Prince Flaky Teochew Orh Ni, Flaky Pastry Cremé Brulee & Foie Gras, POSH Organic Black Gold Durian, 100% PURE Mao Shan Wang Durian Mooncake in Organic Pandan Snowskin, and Premium Durian Combo mooncakes selections and 
  • Orders received after 5pm will be treated as the next working day’s order.
  • Not applicable with other discounts.


4.  Storage Advice+

  • To ensure the high quality, freshness and integrity of Peony Jade’s preservative-free, freshly made and award winning Ex-Crown Prince Flaky Teochew ‘Orh Ni’ Mooncakes and Snowskin Fruity Mooncakes,  all customers are encouraged to ADHERE to our brand’s recommended handling and storage instructions.  
  • As all our mooncakes are freshly made with NO PRESERVATIVES, they are BEST consumed within 5 days for the Traditional Baked selection and 3 days for the Flaky Teochew Orh-Ni mooncakes and Snowskin mooncakes selection.
  • Peony Jade will not be held responsible if the instructions are not followed. 

5.  Personalise Your Mooncake Boxes  (a minimum print of 100 pcs is required )

  • Customise the boxes with your company logo printed on a tag mounted onto a foam-board  OR a sleeve wrap with your company logo at $3+GST per piece.
  • Wavier of charges with a minimum order of above 150 boxes of 4 pieces.


6.  Last Bulk Order date:  16 Sep, 5pm 

For Corporate and bulk orders of more than 50boxes, please email to festive@peonyjade.com

6.1. Last pre-orders at our Peony Jade outlets and malls' mooncake booths:  16 Sep , 5pm 


7.  Leadtime:

  • Please allow 14 working days (for personalised orders) or 7 working days from order date for collections/deliveries.


8.  Last Date of Deliveries: 18 Sep 


9.  Modes of Payment 

  • Please note that a Full and Non-refundable payment by credit/debit card or cash and company’s cheque is required to guarantee your orders. All Company’s cheque payments are to be made in favour of Quayside Food Manufacturing Pte Ltd.


10.  Uncollected Mooncakes

  • In the event where items ordered are not collected on the agreed date, the management reserves the right to deliver these items to the Charity Homes and there will be no refunds or whatsoever.
  • All uncollected mooncakes will not be transferable for dining vouchers or dine-in/take away foods.


11.  All information is correct at the time of publishing.


12.  The management reserves the right to make any changes without prior notice.